hacksaw Terms and Conditions – Know Your Rights Before You Play

You must be at least 21 years of age to register and use the hacksaw platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are of legal age and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. hacksaw reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible individuals will be closed and any pending balances handled in accordance with applicable regulations. It is your responsibility to ensure that online gaming is permitted in your jurisdiction before registering.

All transactions on the hacksaw platform are processed in Philippine pesos (PHP). Deposits are credited to your account balance once the payment provider confirms the transaction, which typically occurs within a few minutes depending on the method used. Withdrawals are processed to the same payment method used for the original deposit where possible, and processing times vary by provider. hacksaw does not charge platform fees on standard deposits or withdrawals, though your payment provider may apply their own charges. Minimum and maximum transaction limits apply and are displayed at the point of transaction. Any funds deposited must be used for gaming activity and may not be transferred to third parties.

Promotional offers available on the Promotions page are subject to specific terms that are displayed alongside each offer, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. Bonuses are credited to your account automatically upon meeting the qualifying conditions unless otherwise stated. hacksaw reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, though existing qualifying players will be notified where reasonably practicable. Attempting to abuse promotional offers — including through multiple accounts, coordinated play, or other fraudulent means — will result in the forfeiture of bonus funds and may lead to account suspension. Only one promotional offer may be active at a time unless explicitly stated otherwise.

All players are expected to use the hacksaw platform in good faith and in accordance with these Terms and Conditions. Prohibited conduct includes, but is not limited to: using automated software or bots to interact with games, exploiting technical errors or glitches for financial gain, colluding with other players, and engaging in any form of fraudulent payment activity. hacksaw employs monitoring systems to detect irregular play patterns, and accounts found to be in breach of fair play standards will be suspended pending investigation. Any winnings generated through prohibited conduct will be voided and removed from the account balance. Players who believe they have encountered a technical error are required to stop play immediately and contact support rather than continuing to exploit the issue. We are committed to maintaining a fair environment for all registered players on the platform.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. hacksaw will never ask you to share your password via email, chat, or any other communication channel, and you should treat any such request as fraudulent. If you suspect that your account has been accessed without your authorisation, you must notify us immediately so that appropriate steps can be taken to secure your account. Any activity carried out through your account before a security breach is reported will be treated as authorised unless evidence clearly indicates otherwise. We strongly recommend enabling any additional security features available on your account and using a unique password that is not shared with other online services. Players are also responsible for ensuring that no underage individuals have access to their account or device.

You may request to close your account at any time by contacting our support team. Upon closure, any remaining balance that is eligible for withdrawal will be processed to your registered payment method, subject to standard verification requirements. hacksaw also reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice in cases involving fraud, abuse, or illegal activity. In cases of voluntary closure, any active bonuses or promotional credits will be forfeited at the time of closure. Accounts that have been inactive for an extended period may be subject to dormancy procedures as outlined in our full policy documentation. If you wish to take a break from gaming rather than permanently closing your account, please refer to the tools available on our Responsible Gaming page.